Creative and Production Notes and Contacts

CONTENT:  All content ads should be submitted via our ad portal:  https://questex.sendmyad.com/

Advertiser files must be created as PDF/X1-A, 2001 or 2003 (Compatibility: Acrobat 4, PDF 1.3) with high-resolution images and all fonts embedded.  To ensure that your ad is reproduced correctly, a SWOP-certified color proof made from the supplied ad file must be provided.  Questex will not guarantee the accuracy of reproduction of your ad without a SWOP proof. No make goods will be issued on ads run without a SWOP proof.  For questions or proof shipment instructions, please contact the production specialist for your publication:

Materials Due:

Please refer to our Marketing Programs contact for Material due Dates.  Any Delays in sending material or date change to the booked campaign due to late materials will be subject to the Cancellation or Campaign Change Policy noted below in the Contract Provisions.

Print Materials are due on the materials due date printed in the insertion order document. In the event materials are not received by publisher by the publication’s materials due date, the creative run in the previous issue of the publication will be used.

Payment Notes and Contacts

Make checks payable to:  Questex LLC, PO BOX 959635, St. Louis, MO 63195-9635.   

For Accounts Payable and Receivable and for information on wire transfers, please email:  [email protected]

All payment must be in USD.

Failure to Pay:  Client will be responsible for reasonable collection costs, including attorney fees for the collection of any unpaid amount.

Contract Provisions

Cancellation Policy:  Cancellations made 90 days or more from the originally scheduled run date are subject to a fee of 15% of the price.  Cancellations less than 90 days from the originally scheduled run date are subject to a fee of 50% of the price. Cancellations within 30 days of the originally scheduled run date are subject to a fee of 100% of the price.  All cancellation fees are calculated on price before discount.

Campaign Change Policy:  Any changes to campaigns could be subject to change fees at the discretion of Questex.  Any changes between 30 days and 90 days of the originally contracted run date will be subject to a 15% rescheduling fee and rescheduled pending inventory availability.  Any changes made less than 30 days before the originally scheduled run date will be subject to a 50% rescheduling fee and rescheduled pending inventory availability.

Unscheduled Campaign Policy:  Any campaigns not scheduled and fulfilled within 12 months of the Contract/Insertion Order date, will be billed in full.  After such time, Questex will make efforts at their discretion to fulfill campaigns as inventory and resources permit.  Any campaigns without scheduled dates will be invoiced immediately at 25% of the contracted amounts of all unscheduled elements.