By registering for an ExL Events (“ExL”) event, you agree to the following set of terms and conditions listed below: 


The fee includes the conference‚ all program materials‚ and designated continental breakfasts‚ lunches and refreshments. 


If you cancel your registration for an upcoming ExL event, the following policies apply, derived from the Start Date of the event: 

  • Five weeks or more: A full refund (minus a $295 processing fee) or a voucher to another ExLevent valid for 12 months from the voucher issue date. 
  • 1 month out from the event: A credit in the amount paid to another ExLevent valid for 12 months from the voucher issue date. 
  • Less than 30 days out: Responsible for full conference fee.  

To receive a refund, voucher or substitute a registration please email exlinfo@questex.com.


Credit vouchers are valid for 12 months from date of issue. Credit vouchers are valid toward one (1) ExL event of equal or lesser value. If the full amount of said voucher is not used at time of registration, any remaining balance is not applicable now or in the future. Once a credit voucher has been applied toward a future event, changes cannot be made. In the event of cancellation on the attendees’ behalf, the credit voucher will no longer be valid. 

ExL Events does not and is not obligated to provide a credit voucher to registered attendee(s) who do not attend the event they registered for unless written notice of intent to cancel is received and confirmed prior to the commencement of the event. 


ExL Events reserves the right to cancel any conference it deems necessary and will not be responsible for airfare‚ hotel or any other expenses incurred by registrants. 

ExL Events’ liability is limited to the conference registration fee in the event of a cancellation and does not include changes in program date‚ content‚ speakers and/or venue. 

*The opinions of ExL’s conference speakers do not necessarily reflect those of the companies they represent, nor ExL Events. 


Please Note: Speakers and agenda are subject to change without notice. In the event of a speaker cancellation, significant effort to find a suitable replacement will be made. The content in ExL slide presentations, including news, data, advertisements and other information, is provided by ExL’s designated speakers and is designed for informational purposes for its attendees. It is NOT INTENDED for purposes of copywriting or redistribution to other outlets without the express written permission of ExL’s designated speaking parties. Neither ExL nor its content providers and/or speakers and attendees shall be liable for any errors, inaccuracies or delays in content, or for any actions taken in reliance thereon. EXL EVENTS EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, AS TO THE ACCURACY OF ANY CONTENT PROVIDED, OR AS TO THE FITNESS OF THE INFORMATION FOR ANY PURPOSE. Although ExL makes reasonable efforts to obtain reliable content from third parties, ExL does not guarantee the accuracy of, or endorse the views or opinions given by any third-party content provider. ExL presentations may point to other websites that may be of interest to you, however ExL does not endorse or take responsibility for the content on such other sites.